Technical Services Engineer, FlashArray

Added
5 days ago
Type
Full time
Salary
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customer support linux windows networking storage
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๐Ÿ“‹ Description

  • Proactively own and resolve customer issues
  • Diagnose and troubleshoot complex technical problems
  • Drive customer satisfaction
  • Enhance knowledge base
  • Mentor junior Support Engineers

๐ŸŽฏ Requirements

  • A minimum of 3 years of experience in a professional enterprise level technical support role
  • Proven experience in a technical support role
  • Deep technical troubleshooting skills
  • Working knowledge of a range of technologies including operating systems (LINUX, Windows, VMware)
  • Exceptional customer service skills
  • Ability to work from the Lehi, Utah office

๐ŸŽ Benefits

  • Innovation
  • Growth
  • Team
  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
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