Technical Services Engineer, Portworx

📋 Description

• Drive Strategic Customer Success: Serve as the primary technical point of contact for designated
• Lead Complex Incident Resolution: Take end-to-end ownership of critical incidents in large-scale
• Accelerate Engineering Innovation: Collaborate directly with escalation and development teams to
• Guide Deployment Lifecycle: Partner with customers through every phase—from pre-sales POCs and
• Codify Best Practices: Translate unique customer challenges into scalable solutions by authoring
• Master the Everpure™ Platform to ensure the stability of large-scale Kubernetes deployments across

🎯 Requirements

• Bachelor's Degree in a technical field or equivalent experience.
• Minimum 4 years of experience in customer-facing technical support, with experience in designated
• Proven experience in deploying, managing and securing Kubernetes production clusters.
• Experience with Kubernetes distributions such as Tanzu, Openshift Container Platform, Amazon EKS
• Deep proficiency in Linux operating systems with a specialized focus on storage components.
• Hands-on experience architecting and supporting solutions across major cloud providers (AWS, Azure

🎁 Benefits

• Flexible time off
• Wellness resources
• Company-sponsored team events