Technical Success Manager

📋 Description

• Guide customers through their Zero Trust journey post-sale
• Central post-sales point of contact for adoption of Zscaler solutions
• Provide expert advice and build relationships with customers
• Align customer objectives with Zscaler goals
• Drive secure digital transformation outcomes for customers
• Coordinate resolutions and manage escalations across teams

🎯 Requirements

• Foundational understanding of AI/ML and AI-driven solutions
• 5+ years in a customer-facing role focused on Cloud Services, Security, Networking, or
• Strong communication and presentation skills
• Strong technical acumen to align business challenges with Zscaler portfolio
• Ability to analyze customer data to tailor adoption strategies and risk plans

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more