Technical Success Manager

📋 Description

• Build and nurture relationships with key customer stakeholders and operational service owners to
• Offer technical guidance, product insights, and best practices for the integration and expansion of
• Provide technical expertise and organizational skills to manage escalations and coordinate
• Identify adoption insights and develop risk mitigation plans proactively to manage and protect
• Participate in the creation and sharing of intellectual capital including training and best

🎯 Requirements

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or
• Strong communication and presentation skills that enable you to consultatively shape and influence
• Strong technical acumen with the ability to align business challenges to the Zscaler portfolio to
• Ability to analyze customer data to gain key insights and develop tailored adoption strategies and

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!