Technical Success Manager

📋 Description

• Understand customer goals, challenges, and technical needs to align with Zscaler solutions and
• Build relationships with stakeholders, conduct reviews, and identify growth opportunities
• Anticipate challenges, provide proactive recommendations, and mitigate risks
• Maintain deep understanding of Zscaler products and contribute to internal and customer-facing
• Collaborate with Sales, Support, and Product teams to deliver a seamless customer experience

🎯 Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or
• 5+ years of experience in customer-facing roles with a blend of technical expertise and account
• Experience with operating systems such as Linux, Unix, and Free BSD
• Experience troubleshooting network issues and familiarity with tools such as Ping, Traceroute, and
• Knowledge of protocols including HTTP, SMTP, FTP, and DNS

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!