Technical Success Manager

Added
1 day ago
Type
Full time
Salary
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Related skills

customer success sales aws performance monitoring observability

πŸ“‹ Description

  • Guide Customers to Committed Consumption
  • Manage Mutual Activity Plans
  • Maintain Consumption Levels
  • Champion Technical Architecture & Expansion
  • Execute Expansion Proof of Values (PoVs)
  • Whitespace & Blueprint Mapping

🎯 Requirements

  • 3+ years of experience working directly with enterprise customers to drive technical adoption
  • Strong technical background combined with robust sales/customer orientation
  • Interest in or previous experience with performance monitoring and observability tools
  • Familiarity with modern IT environments (cloud platforms like AWS/Azure/GCP, Kubernetes, or SRE
  • Foundational knowledge of coding/scripting languages
  • Ability to design and execute customer-facing project plans, technical roadmaps, and keep highly

🎁 Benefits

  • Healthcare
  • Dental
  • Vision
  • Parental leave and planning
  • Mental health benefits
  • 401(k) plan and match
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