Technical Success Manager at Black Duck Software (~$119k/year)

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Drive adoption across customer development teams after onboarding, expanding coverage to new teams
Configure and tune the platform: scan policies and rules, scan and server performance, standard SSO
Guide vulnerability remediation and prioritization using CVE, CWE, and OWASP context.
Support SBOM generation and review (CycloneDX, SPDX) and open source risk questions.
Troubleshoot technical issues directly and coordinate first line triage with Support and
Enable customer teams on scanning, UI and CLI usage, problem diagnosis, and best practices, and

5+ years in a customer-facing technical role such as TAM, sales engineer, solutions architect, or
Hands-on experience with SAST, SCA, and DAST: running scans, tuning results, and triaging findings
Strong knowledge of application security, vulnerabilities, and open source licensing.
Hands-on experience with CI/CD and DevOps tooling such as GitHub, GitLab, Azure DevOps, and Jenkins.
Software development experience in C/C++, Java, C#, or similar, plus comfort with scripting and
A track record driving adoption and proving value across a portfolio of enterprise accounts

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