Technical Success Manager

📋 Description

• Act as the primary post-sales point of contact for clients
• Resolve complex client challenges
• Demonstrate how Sportradar products and services impact client's business objectives
• Establish strong connections with key users
• Maintain a structured approach to tracking client feedback
• Lead and oversee the onboarding process

🎯 Requirements

• Proven experience in client success, account management, or related role
• Strong communication and interpersonal skills
• Analytical mindset with ability to interpret data
• Exceptional problem-solving and conflict-resolution skills
• Results-driven approach
• English and Portuguese required, Spanish optional

🎁 Benefits

• Collaborative environment with colleagues worldwide
• Opportunity to shape your own workday and career
• Career framework possibilities
• Vibrant and inclusive community
• Global Employee Assistance Programme
• Calm and Reulay app