Technical Success Manager- ANZ

📋 Description

• Understand customer goals, technical challenges, and business needs to align Zscaler solutions and
• Build deep relationships with key stakeholders, conduct periodic reviews, and identify strategic
• Anticipate technical hurdles, provide proactive recommendations, and implement risk mitigation
• Master Zscaler products and services to contribute best-practice content for internal and
• Collaborate across Sales, Support, and Product teams to ensure a seamless and high-impact customer

🎯 Requirements

• 5+ years of experience in customer-facing roles with a proven blend of technical expertise and
• Demonstrated experience leading product feature implementations and driving best-practice adoption
• Proficiency with operating systems including Linux, Unix, and Free BSD
• Hands-on experience troubleshooting network issues using tools like Ping, Traceroute, and MTR
• Solid understanding of core networking protocols such as HTTP, SMTP, FTP, and DNS

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!