Technical Success Manager - Public Sector

📋 Description

• Own customer adoption, onboarding, and continued success at your customer base.
• Document adoption and success
• Lead all aspects of the adoption, optimization, and integration of New Relic’s products within
• Be a joint partner with Sales to identify revenue opportunities through the upsell of new services
• Voice support for new product features & provide customer feedback to New Relic product
• Maintain a deep understanding of the customer’s business as well as their technical environment

🎯 Requirements

• 3+ years of demonstrated pre or post sales experience within the software industry or working
• An interest in or previous experience of performance monitoring tools (infrastructure, application
• Strong technical background and sales/customer orientation
• A desire to learn new technologies
• Ability to keep up to date project plans and documentation.
• Fluent in English

🎁 Benefits

• Healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and