SGS

Provide primary support for Workday Expenses related requests and incidents
Operate as part of a semi-front-end group handling online/offline transfers from Level 1 Support
Provide remote support for incidents and requests
Utilize advanced tools and knowledge to improve resolution rate for specified areas
Assist end users with Workday Expenses administration concerns
Apply ITSM practices: Incident, Major Incident, Service Request, Problem Management and Knowledge

🎯 Requirements

Bachelor's degree or equivalent in engineering or IT/service management
Experience in 2nd level technical support
Experience with incident and request management
Exposure to multi-cultural environments

🎁 Benefits

At least 3 years’ work experience
Advance level desktop support experience

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot