NECSWS

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NECSWS

Technical Support Co-ordinator - 6 month FTC

On site

Operations

Added

21 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

windows change management microsoft office itil incident management

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📋 Description

Provide technical admin support on radio service contracts and incidents.
Plan and schedule RSS tasks; communicate with customers.
Monitor incidents and assist with resolution; maintain incident status.
Support customer sales orders and queries; track fulfilment.
Escalate to engineers and RSS management as needed.
Liaise with CMDB to update asset data.

🎯 Requirements

GCSE English and Maths
Excellent written and verbal communication
Windows and MS Office applications (Excel/Word/MS Access)
Experience in a support team environment
ITIL V3/V4 awareness or certification
Valid UK Driving Licence

🎁 Benefits

25 days holiday with buy/sell option
4x basic salary life assurance
Group Pension Plan
Flexible benefits package

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