3+ years of experience in technical support for a SaaS product.
C1 English — written and spoken.
Understanding of HTML, CSS, JavaScript; reading code and using browser dev tools.
Strong analytical and troubleshooting skills.
High ownership mindset; follow through and proactive communication.
Ability to work 9:00–18:00 Eastern Time (New York), fixed schedule.

🎁 Benefits

31 days off
100% paid telemedicine plan
Home Office Setup Assistance: furniture, desk, monitor
English learning courses
Relevant professional education
Remote working

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