3+ years of SaaS technical support experience.
C1 English - written and spoken in a technical context.
Understanding of HTML, CSS, JavaScript; read code and use browser dev tools.
Strong analytical and troubleshooting skills; you investigate, not just relay.
High ownership mindset; follow through, meet deadlines, proactive communication.
Ability to work 9:00-18:00 ET, fixed schedule.

🎁 Benefits

31 days off.
100% paid telemedicine plan.
Home Office Setup Assistance for furniture.
English learning courses.
Remote working.
Gym or swimming pool.

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