Added
20 hours ago
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Type
Full time
Salary
Salary not provided
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Related skills

slack github ai rest apis observability

📋 Description

  • Help developers and enterprise customers on a rapidly evolving AI platform.
  • Troubleshoot API, authentication, integration, and platform issues.
  • Collaborate with engineering and commercial teams for root causes.
  • Improve product reliability, docs, and customer experience.
  • Work across APIs, cloud environments, and observability tools.
  • Contribute to technical writing and process improvements.

🎯 Requirements

  • Proven experience in technical support or related engineering role
  • Strong troubleshooting and analytical skills across web, cloud, APIs
  • Hands-on experience with REST APIs, HTTP errors, config issues
  • Solid understanding of OAuth2, JWT, API keys
  • Experience with monitoring/logging/observability tools
  • Familiarity with AI platforms or data-intensive apps is valuable

🎁 Benefits

  • Competitive salary and equity package
  • Challenging work at AI infrastructure and developer platforms
  • Learning and career growth opportunities
  • Regular team events and offsites
  • Opportunity to influence product reliability and docs
  • Exposure to cutting-edge AI infra and generative tech
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