Nice

51-200 employees
169 jobs posted

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Technical Support Engineer

Customer Support

Added

16 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

technical support linux windows multilingual cognigy

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📋 Description

Act as first point of contact for issues
Diagnose and troubleshoot technical issues
Document procedures and resolutions
Collaborate with engineering to resolve issues
Participate in on-call rotations

🎯 Requirements

Experience in technical support
Knowledge of Windows and Linux
Familiarity with support tools
Strong communication and problem-solving skills

🎁 Benefits

NICE-FLEX hybrid model
Global company with growth opportunities
Fast-paced, collaborative culture
Opportunities across roles and locations

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