BETSOL

201-500
21 jobs posted

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Technical Support Engineer

Customer Support

Added

7 hours ago

Location

🇮🇳 Bengaluru

Type

Full time

Salary

Salary not provided

Related skills

crm salesforce networking servicenow multichannel support

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📋 Description

Provide chat and voice support to international clients
Diagnose and resolve technical issues in a 24/7 global support setting
Maintain high productivity in a multi-chat environment
Communicate effectively to ensure customer satisfaction
Escalate issues as needed while following company policies
Strive for 100% customer satisfaction

🎯 Requirements

Graduate in any discipline; freshers welcome with strong communication
Excellent English communication (spoken and written)
Basic to advanced knowledge of computers (software)
Working knowledge of internet and networking
Typing speed at least 35 wpm with 100% accuracy
Familiarity with CRM tools like Salesforce and ServiceNow

🎁 Benefits

5 working days per week and 2 rotational weekly offs
Willingness to work in 24 x 7 work environment

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