Technical Support Engineer

📋 Description

• Be the first point of contact for our merchants and commercial teams for financial related issues
• Educate and advise our merchants’ financial teams on how to best gain value from our platform
• Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and
• Be a key source of knowledge on the Adyen platform and APIs, industry-standard integration methods
• You are responsible for the merchants’ full lifecycle (integration, expansion and operational
• Be an internal product advocate, track product processes and contribute to the platform feeding

🎯 Requirements

• At least 3 years of experience as a Technical Support Engineer / Technical Solutions Consultant, or
• Available to work 3 days on site in Morumbi/SP. We offer a relocation package from 150km away from
• Excellent written and verbal communication skills in English.
• Affinity with API's, Postman, with internet technologies and knowledge of technical processes
• Experience in the payments industry.
• Strong finance and analytical skills and can easily get familiar with our internal accounting

🎁 Benefits

• Relocation package available if moving from more than 150km away from the city.
• Office-first culture with opportunities for in-person collaboration.