Support US Customers on the DigiCert One platform for all certificate lifecycle products via phone
Project a professional company image through phone and email interactions
Work with Validation teams to process Lawyer Card requests
Collaborate with cross-functional teams to resolve issues and provide solutions
Recognize, document and alert supervisors of trends in customer calls
Research through Knowledge Base articles, labs and other means to resolve customer issues

🎯 Requirements

2+ years degree in IT, related technical degree, or equivalent work experience
2+ years of experience in technical support
Strong problem-solving skills
Knowledge of PKI certificates
Working knowledge of REST APIs
Experience with Windows OS, Active Directory, Mac OS and Unix

🎁 Benefits

Generous time off policies
Top shelf benefits
Education, wellness and lifestyle support

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot