Technical Support Engineer

📋 Description

• Provide onsite onboarding support, desktop deployment, and IT operations support.
• Prepare, image, configure, deploy, and ship laptops, monitors, and devices for new hires and
• Maintain IT asset inventory, lifecycle records, tagging, and storage organization.
• Coordinate hardware procurement, POs, and vendor relationships for IT equipment and services.
• Support user account provisioning, software licensing, MFA, Group Policy, and other admin tasks.
• Assist with onboarding workflows and onsite conference room AV and office infrastructure support.

🎯 Requirements

• Experience in desktop support, IT provisioning, hardware deployment, or technical support.
• Familiarity with workstation imaging and deployment processes.
• Experience with IT asset management and inventory control.
• Strong organizational, communication, and customer service skills.
• Ability to lift/move IT equipment and perform structured cabling and patch-panel work.
• Experience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes

🎁 Benefits

• Comprehensive benefits program including health, vision, and dental insurance; 401(k) plan.
• Paid holidays, vacation, and flexible time off; training and development opportunities.