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5 days ago
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Related skills

html linux bash python unix

📋 Description

  • Answer technical and configuration questions for enterprise customers.
  • Troubleshoot 1st and 2nd level issues.
  • Collaborate with Integration, Operations, and Customer Success as needed.
  • Own customer production environments.
  • Create knowledge articles for the knowledge base.

🎯 Requirements

  • Excellent written and verbal communication.
  • Strong technical knowledge: Linux, Unix, other OS.
  • Interest in scripting (Bash, Python) and web tech (XML, XSLT, HTML).
  • Ability to articulate complex technical solutions clearly.
  • Experience supporting external customers in enterprise software.

🎁 Benefits

  • Global Well-Being Perks for all employees.
  • Global Wellness Days: two paid days off annually.
  • Birthday Time-Off: paid day off for your birthday month.
  • Volunteer Time Off (VTO): 40 hours annually.
  • Employee Assistance Program (EAP): 24/7 counseling resources.
  • Travel protection: Zurich Travel Assist during business travel.
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