Role: Level 2 Technical Support Engineer for NETGEAR Enterprise Support (Remote Ireland).
Handle moderately complex networking product support and case management for business customers.
Escalate to L3 when needed and collaborate with internal teams.

🎯 Requirements

3+ years in technical support, networking-focused preferred.
Fluency in French or German (in addition to English).
Solid understanding of wired and wireless networking fundamentals.
Experience with remote diagnostic tools and ticketing systems.
Strong communication, multi-tasking, and customer-first mindset.
Bachelor's degree in IT/Engineering or equivalent experience.

🎁 Benefits

€40K – €46K salary
Equity
Bonus

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot