Sutherland

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Technical Support Engineer / IASM

Added

10 days ago

Location

🇮🇳 Hyderabad

Type

Full time

Salary

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Related skills

sql database active directory server windows os

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📋 Description

Provide technical support via calls, email, and ticketing systems
Communicate effectively with customers and resolve issues
Analyze and troubleshoot application, database, and infrastructure issues
Execute SQL queries and scripts for data analysis
Use SQL Profiler to diagnose performance issues
Handle database scripts and index-related troubleshooting

🎯 Requirements

3+ years of experience in Technical Support / Application Support
Strong SQL knowledge including queries and SQL Profiler
Good understanding of databases, scripts, and indexes
Hands-on Windows OS troubleshooting experience
Knowledge of Active Directory administration
Excellent verbal and written communication skills

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