Technical Support Engineer (Level 2)

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

devops linux jira perl unix

๐Ÿ“‹ Description

  • Be responsible for ensuring the best service satisfaction to our customers.
  • Work in a 5-day schedule (with on-call nights and weekends).
  • Monitor financial systems using proprietary monitoring systems.
  • Register and resolve service requests, incidents, and problems.
  • Assist DevOps engineers, developers, and QA engineers.
  • Communicate with client/partner representatives and exchange knowledge with colleagues.

๐ŸŽฏ Requirements

  • Basic UNIX/Linux training
  • Experience with Unix/Linux command line
  • Basic shell scripting knowledge (AWK, Perl)
  • Strong analytical and troubleshooting skills
  • Proficient in written and spoken English

๐ŸŽ Benefits

  • Hybrid/remote work option
  • Flexible working hours
  • 20 days paid vacation
  • 5 days paid wellness days
  • Medical insurance โ€“ premium package
  • Free MultiSport card
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