Technical Support Officer

Added
5 hours ago
Type
Full time
Salary
Salary not provided

Related skills

excel powerpoint word outlook ms office 365

πŸ“‹ Description

  • Identify and proactively resolve IT issues for the Sydney offices
  • Provide first and second level hardware and software support
  • Adhere to processes and document procedures
  • Make recommendations on upgrades and replacements
  • Build the IT brand via local delivery of customer facing technology initiatives
  • Participate in projects as required

🎯 Requirements

  • 3+ years in a similar Level 2-3 helpdesk role
  • Windows 11
  • MS Office 365 suite (Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint, MS Teams)
  • Citrix
  • Azure
  • Audio/Visual conferencing

🎁 Benefits

  • Collaborative culture that supports expert growth
  • Recognition of diverse communities and environments
  • Direct applications only (no recruitment agency intake)
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