Diagnose technical issues for hardware and software.
Provide support for Geotab devices and the MyGeotab platform.
Communicate with partners, customers, and internal teams via phone, chat, and email.
Collaborate to resolve escalated issues across cross-functional teams.

🎯 Requirements

1-3 years in a customer service/support role.
Post-secondary diploma/degree in Engineering or CS.
Strong SQL, Python, C#, JavaScript; Google Big Query.
Excel expert with Pivot Tables and Google Suite skills.
Fluent in English and French.
Team player with strong analytical and interpersonal skills.

🎁 Benefits

Hybrid working model.
Home office reimbursement.
State-of-the-art office.
Public transportation reimbursement.
Employer pension contributions.
Medical and dental benefits for you and family.

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