Technical Support Specialist

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

json aws kubernetes jira rest
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๐Ÿ“‹ Description

  • Full customer support for partner integrations
  • Night shift work in Integration Department
  • Analyze issues and provide solutions
  • Integration protocol testing
  • Second-level customer support
  • Deliver excellent customer service across 5 shifts/week

๐ŸŽฏ Requirements

  • Ready for night shifts
  • Monitoring tools: Elastic, Dynatrace, Grafana
  • Proactive client-focused attitude
  • Strong problem-solving and troubleshooting
  • English: Upper-Intermediate (written and spoken)
  • XML and JSON knowledge

๐ŸŽ Benefits

  • Competitive EUR salary
  • Quarterly bonuses
  • Flexible schedule
  • Remote work option
  • Medical insurance for you and a partner
  • Unlimited paid vacation
  • Professional development reimbursement
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