Attio

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Technical Support Specialist

Customer Support

Added

7 minutes ago

Location

🌍 North America

Type

Full time

Salary

Upgrade to Premium to se...

Related skills

crm zapier intercom notion ai

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Own technical and operational processes to keep customers successful
Provide fast, friendly support via email, chat, and video
Diagnose issues and coordinate with Engineering for fixes
Capture feedback and represent the voice of the customer
Contribute to Help Center and internal docs
Build mastery of Attio features, APIs, and integrations

🎯 Requirements

2+ years in SaaS customer/technical support
Experience troubleshooting APIs, AI, CRMs
Strong written and verbal communication
Customer empathy and proactive problem solving
Curiosity, initiative, and collaborative mindset
Organized, detail-oriented, reliable

🎁 Benefits

Bonus: live phone support or customer workshops is a plus

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