Technical Support Specialist (Lisbon, Portugal) (12 month Contract)

📋 Description

• Help customers and partners understand Geotab products and services.
• Diagnose and resolve hardware and software issues (GO devices, MyGeotab).
• Collaborate with partners, customers, sales and internal teams on issues.
• Coordinate returns and exchanges with internal teams.
• Support the Geotab product ecosystem in a fast-paced environment.

🎯 Requirements

• 1–3 years in customer service/support.
• 1–3 years of technical troubleshooting experience.
• Post-secondary diploma/degree or equivalent work experience.
• Bilingual in English and Portuguese.
• Knowledge of programming languages: SQL, Python, C# or JavaScript; Google BigQuery.
• Advanced Excel and Google Workspace skills.

🎁 Benefits

• Great benefits and opportunities to innovate.
• Fulfilling career with opportunities to grow.
• Inclusive, fast-paced work culture.
• Hybrid work environment.
• Global teamwork and collaboration.