Respond to live customer inquiries via phone and email
Determine the scope of customer issues in a professional manner
Effectively resolve customer issues timely
Properly document all customer interactions
Represent GoNetspeed professionally and ethically
Maintain high customer satisfaction with focus on first call resolution and remote diagnosis

🎯 Requirements

High School Diploma or GED required
A+ Certification preferred
Inbound Call Center and Troubleshooting experience preferred
Experience with WAN/LAN technology and MS Office (Excel/Word/Visio/Access) preferred
Strong self-motivation and prioritization abilities
Professional and courteous communication

🎁 Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Vision insurance

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot