Technical Writer

📋 Description

• Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our
• Review and verify machine-generated prose and code samples line by line, checking technical
• Write and revise API references, integration guides, and conceptual documentation in our
• Become an expert on the Braze platform, distilling complex functionality into approachable
• Help oversee and maintain the documentation GitHub repository
• Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and

🎯 Requirements

• 3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer
• Fluent in information architecture and knowledge management
• A rigorous editor with a sharp instinct for the draft that reads well but says something subtly
• Comfortable with Git, Markdown, YAML, and docs-as-code workflows
• An active, practical user of LLMs and AI tooling in your own work — you've figured out where they
• Able to explain technical concepts to engineers and to non-technical readers, and to know which one

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly