Configure ServiceNow Platform (IT/Customer/Employee Workflow) per leading practices
Work with customers in workshops to define future-state processes
Design ServiceNow workflow solutions with scalable architecture
Provide code oversight and unit testing for partner/customer work
Advise on leveraging Platform capabilities to improve processes
Guide customers through business requirement documentation

🎯 Requirements

Experience integrating AI into work processes or workflows
8+ years in a professional services setting or equivalent
Willingness to travel up to 50%
Industry domain expertise in a relevant sector
Independent project management with collaborative skills
Proven ability to resolve complex issues

🎁 Benefits

Health plans, flexible spending accounts
401(k) with company match
ESP P, matching donations, flexible time away
Family leave programs

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