Telehealth Crisis Line Provider - W2 Part-Time

📋 Description

• Provide warm, empathetic responses to incoming calls from students needing support or who may be in
• Complete risk assessments and de-escalate crisis intensity to prevent self-harm or harm to others
• Collaborate with students to develop a plan for safety and recommend next steps
• Initiate follow-up calls to check on client welfare and encourage service linkage
• Maintain clinical documentation, ensuring detailed and accurate logging of user sessions

🎯 Requirements

• 1+ years experience practicing telehealth, crisis management, or in a call center environment
• Training and experience in assessment, crisis intervention, and treatment planning
• Ability to learn, maintain and demonstrate mastery of clinical policy, call handling, and
• Proven ability to work well under pressure while maintaining professionalism and maturity
• Ability to exercise excellent independent judgment with minimal direct supervision
• Schedule flexibility with openness to work a non-traditional schedule that may include evenings

🎁 Benefits

• Competitive salary and benefits package