Telephone Administrator

📋 Description

• First point of contact for patients.
• Full training and support provided.
• Book, rearrange, and cancel appointments.
• Manage electronic patient records with accurate data entry.
• Issue screening results to patients and professionals on time.
• Secure handling of PID data per Data Protection Act.

🎯 Requirements

• Excellent communication across phone, written, and electronic.
• Customer service experience is desirable.
• Strong IT skills and working knowledge of Microsoft Office.
• Minimum Leaving Certificate or equivalent qualification.

🎁 Benefits

• Proficiency in Irish or other languages desirable.
• EU right to work and travel required.
• Vetting, references and health checks may be required.
• Garda Vetting may be required.
• Equal opportunities employer; inclusive recruitment.
• Adjustments available for accessibility needs.