Temporary Processing Specialist (Remote)

📋 Description

• Review all incoming documentation to determine eligibility for coverage elections.
• Take accountability for the entire process from receipt to resolution and closure.
• Work under general supervision following established procedures.
• Ensure sensitive information remains confidential and adheres to guidelines.
• Regular attendance, punctuality, and schedule adherence are required.
• Performs other duties as assigned.

🎯 Requirements

• Proven Customer Service and Data Entry experience.
• Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment.
• Self-starting, positive attitude and high reliability.
• Keen attention to detail and high accuracy in processing information.
• Dedication to providing exceptional customer service for internal and external partners.
• Confidentiality and discretion in handling information.

🎁 Benefits

• 2-week remote training before going live
• Schedule: Monday–Friday, 9 AM–5 PM CST during training
• Live virtual classroom training plus self-paced coursework
• On average, 20 hours/week of live training plus 10–20 hours/week self-guided work
• Background check is required