Tier 1 Autoline Aftersales Support Analyst - Dutch Speaking

📋 Description

• Owning and progressing cases to resolution using resources.
• Escalating cases in a timely manner.
• Responding with empathy to customer needs and deadlines.
• Collaborating with teams to deliver timely resolutions.
• Documenting solutions and guidance on procedures.
• Proactively learning Keyloop products and tools to improve skills.

🎯 Requirements

• Plan and prioritise workload to meet deadlines.
• Expertise in a Keyloop product/module.
• Investigation, analytical, problem solving and troubleshooting skills.
• Excellent Dutch and English communication.
• Articulate complex problems clearly.
• Influence and interact with multiple levels of Keyloop customers.

🎁 Benefits

• Inclusive environment that values diversity.
• Training and development opportunities.
• Competitive pay and benefits.
• Global team collaboration.
• AI tools to boost productivity.