Tier 1 Autoline Sales Support Analyst - Dutch Speaking

📋 Description

• Own and progress cases to resolution using available resources.
• Escalate cases promptly.
• Respond with empathy to customer needs and deadlines.
• Collaborate with teams and departments to resolve issues.
• Document solutions and write guidance on steps.
• Proactively learn Keyloop products and tools.

🎯 Requirements

• Plan and prioritise workload to meet deadlines.
• Expertise or knowledge of a Keyloop product/module.
• Investigation, analytical, problem solving and troubleshooting skills.
• Dutch and English communication skills.
• Ability to articulate complex problems clearly.
• Knowledge and understanding of customer expectations.

🎁 Benefits

• Global collaboration and career growth opportunities.
• Inclusive environment respectful of diversity.
• Competitive pay and benefits package.
• Training and support for development and growth.
• Access to AI tools to boost productivity.