Keyloop

58 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Tier 2 Support Analyst - Accounts

Customer Support

Added

42 minutes ago

Location

🇿🇦 South Africa

Type

Full time

Salary

Salary not provided

Related skills

customer support accounting knowledge management root cause analysis international accounting

📋 Description

Own end-to-end resolution of key cases with customer engagement across teams.
Respond empathetically to customer needs and deadlines.
Understand customer configuration, business model and stakeholders.
Communicate and collaborate with teams to resolve issues promptly.
Document solutions and publish knowledge articles.
Self-motivate and learn Keyloop tools, including AI tools.

🎯 Requirements

Accounting experience
International/Standard accounting experience
Excellent verbal and written communication
Strong analytical and troubleshooting skills
Multi-channel customer support experience
Ability to manage expectations and de-escalate

🎁 Benefits

Inclusive, diverse work environment
Competitive pay and benefits
Experience valued over credentials
Global collaboration and growth
AI tools to boost creativity and productivity

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot