TikTok Support Intern

📋 Description

• Own Salesforce lifecycle for assigned internal accounts through monthly close.
• Process balance top-up requests across TikTok Business Centers.
• Investigate and resolve ad rejection and account suspension cases.
• Manage stakeholders across markets, adapting communication to each audience.
• Contribute to identifying, improving, and automating internal team processes.

🎯 Requirements

• Pursuing a degree in Business Administration, Economics, Digital Business, or related field.
• Advanced English proficiency (written and spoken).
• Proficient with Microsoft Office or Google Workspace (Excel/Sheets, PowerPoint/Slides, Word/Docs).
• Strong communicator who thrives in teams and stays calm under pressure.
• Self-motivated, proactive, and adaptable — you take initiative.
• Detail-oriented with a commitment to quality in every task.