Titling Specialist

📋 Description

• Process and perfect liens: receive, review, and submit titling docs to complete auto refinances.
• Communicate with customers, lenders, and agencies to obtain missing documents and payoff details.
• Manage information and tracking: update platforms and surface issues within SLAs.
• Titling partner coordination: submit files to external partners and resolve outstanding requirements.
• Document storage and audit: manage and audit storage for compliance.
• Remote signing support: facilitate remote signing sessions using LongPen per SOPs.

🎯 Requirements

• Exceptional attention to detail in high-volume work.
• Experience managing multi-step workflows across web platforms; meet SLAs.
• Background in mortgage processing, insurance, medical/Government or DMV processing.
• Clear, professional communicator across phone, email, and mail; work through ambiguity.
• Availability: 7 AM–6 PM; onboarding weekdays for first 2 weeks.
• Notary public commission strongly preferred; bilingual in Spanish/English a plus.

🎁 Benefits

• Competitive compensation: $24/hr - $26/hr
• Equity options
• 401(k) retirement plan
• Parking and transit assistance for downtown Denver office
• Generous paid time off including Flexible Time Off and parental leave
• Medical, dental, vision; mental health, disability, and life insurance