TLM, Production Engineering

📋 Description

• Build and operate critical infrastructure across Ramp's compute, storage, messaging, and
• Drive architectural change — not just flag problems. When you surface a reliability or scalability
• Partner with product teams at the design phase — reviewing architectures, embedding golden paths
• Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential
• Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that
• Build developer tooling and self-service infrastructure — so that other teams can answer their own

🎯 Requirements

• 3+ years of software engineering management shipping high-quality architectures for critical systems
• Strong software engineering fundamentals — you write clean, well-tested, production-ready code
• Hands-on experience with distributed systems at production scale
• Experience with at least one major cloud provider (AWS preferred)
• Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
• Track record of leading technical projects end-to-end, including cross-team coordination

🎁 Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents