Trade & Operations Support

📋 Description

• Provide external-facing support for client trading workflows during extended hours.
• Monitor health and performance of trading systems and connectivity.
• Troubleshoot and escalate operational, connectivity, and client issues in real time.
• Collaborate with Routing, Clearing, Integration, and Sales to support client experience.
• Execute daily operations and drive improvements to trade desk workflows.
• Document incidents and resolutions for transparency and improvement.

🎯 Requirements

• 1–5 years of experience in trading operations, trade support, or market operations
• Familiarity with equity and options trading workflows
• Experience in a high-volume, time-sensitive trading environment
• Prior client-facing support experience strongly preferred
• SIE, Series 7, Series 57, or willingness to obtain
• Strong problem-solving and analytical skills

🎁 Benefits

• Discretionary bonus
• Paid holidays
• 401(k) plan
• Medical, dental, and vision coverage
• Life insurance
• Short- and long-term disability