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airtable asana notion zoom google workspace

📋 Description

  • New-hire onboarding: run daily Google Meet classes on Wing policies and etiquette.
  • Tool bootcamps: live demos for Calendly, Google Workspace, Slack, Zoom.
  • Client-readiness drills: tone, notes, escalation paths.
  • SOP to action: translate SOPs into checklists; run simulated tickets.
  • Quality calibration: score samples and brief VAs on defects.
  • Systems compliance: verify VA setup, security (2FA), and confidentiality.

🎯 Requirements

  • 2–4+ years in live training, L&D, or BPO coaching.
  • Experience assessing trainees and bridging gaps between design and operations.
  • Clear, confident communicator with neutral English accent.
  • Skilled at group management and engaging sessions.
  • Familiar with LMS (Thinkific) and Google Workspace/Zoom.
  • Able to assess with rubrics and provide actionable feedback.
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