Monitor and process daily transactions across channels to identify unusual activity.
Perform data-driven analysis of customer behavior and transaction patterns to flag risks.
Investigate escalated or flagged transactions and prepare documentation for action.
Interact with clients during transaction investigation/confirmation.
Collaborate with compliance, fraud, and customer service teams to resolve issues.
Recommend process improvements and risk controls based on analytical findings.

🎯 Requirements

Investigation experience
Analytical skills

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