Transaction Investigation Officer

📋 Description

• Monitor daily transactions across channels to identify unusual activity.
• Analyze customer behavior and transaction patterns to flag risks.
• Investigate escalated or flagged transactions and document actions.
• Interact with clients during transaction investigations.
• Collaborate with compliance, fraud, and customer service teams to resolve issues.
• Recommend process improvements and risk controls based on findings.
• Maintain knowledge of AML/KYC requirements and company policies.
• Support audits and regulatory inquiries related to monitoring.

🎯 Requirements

• Strong analytical skills and high attention to detail.
• Solid AML and KYC knowledge and risk controls.
• Experience with transaction monitoring and fraud detection.
• Ability to investigate and document investigations.
• Excellent collaboration and communication with cross-functional teams.
• Data-driven mindset with pattern analysis.