Transport Center Planner - CTOC

📋 Description

• Act as first-line support for daily transport activities, resolving issues with internal and
• Assist with scheduling, planning, and cross-dock operations, ensuring smooth workflows and timely
• Handle transport documentation and claims, resolving discrepancies with external partners.
• Contribute to process improvements and support project implementation.
• Monitor KPIs, analyse trends, and support service quality enhancements.
• Prepare daily and weekly reports (e.g., on-time performance, VAT, inventory balances).

🎯 Requirements

• Relevant qualification in logistics, supply chain management, or business administration
• 2+ years of experience in transport or logistics operations, with active involvement in planning
• Strong organizational and time management skills
• Experience in transport operations, including planning, claims handling, and system administration
• Ability to monitor KPIs and operational metrics to support data-driven decisions
• Effective communication and collaboration skills across teams and with external partners (mostly in

🎁 Benefits

• Employee discount card usable for all H&M Group brands in stores and online
• Inclusion in the H&M Incentive Program (HIP)