Travel & Customer Service Coordinator

📋 Description

• Manages travel and transportation budget for trial participants
• Participates in discussions with vendors and internal team members regarding trial participant requirements
• Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
• Promptly responds to inquiries from trial participants and hospital staff
• Acts as point of contact for patient communication regarding air, hotel and ground accommodations
• Maintains accurate data including setting up databases and transferring data between internal operating systems

🎯 Requirements

• Bachelor's Degree or equivalent work experience
• Fluent Spanish and fluent English required, multilingual preferred
• 2+ years of experience in the travel industry and/or pharma industry preferred
• Working knowledge of Microsoft Office
• Highly organized and plan-oriented; adept at prioritization and follow-up
• Excels in cross-departmental communication

🎁 Benefits

• Primary work environment is from a home office with personal computer and telephone
• Minimum technology required, including updated operating system, antivirus software and password-protected devices. Chromebook not supported