Trial Experience Specialist (Inside Sales)

📋 Description

• Identify, engage and nurture new customer relationships
• Align solutions to customer goals and objectives
• Build rapport with a pipeline of new business to maximize trial conversions
• Articulate HighLevel value proposition to improve trial-to-paid metrics
• Conduct consultative trial engagements for HighLevel’s sales process (via Zoom)
• Provide technical support to customers during the trial to drive conversions

🎯 Requirements

• Bachelor’s Degree or equivalent SaaS experience preferred
• 0-2 years of customer service or relevant role; Sales Development/Tech Sales preferred
• Strong technical aptitude to help users succeed with HighLevel
• Experience with technical documentation and presentation skills
• Working knowledge of CRM, marketing automation, social media, SEO
• Experience with multiple CRM platforms and communication systems