Trial Experience Specialist (Inside Sales)

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm slack social media saas marketing automation

๐Ÿ“‹ Description

  • Identify, engage and nurture new customer relationships
  • Align solutions to customer goals, needs and objectives
  • Drive trial conversion through inbound customer engagement
  • Conduct consultative trial engagement via Zoom
  • Engage via phone, SMS, email, ticketed and live support
  • Collaborate with customers and cross-functional teams

๐ŸŽฏ Requirements

  • Bachelor's Degree or equivalent SaaS experience strongly preferred
  • 0-2 years customer service or relevant role experience
  • Strong technical aptitude to help users succeed with software
  • Working knowledge of CRM, marketing automation, social media, SEO
  • Experience with Google Suite, Zoom, Slack, social platforms
  • Strong communication, time management and problem-solving skills
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