Trust & Safety Manager, Policy & Risk Insights

📋 Description

• Own Trust & Safety and integrity policies, including creation, iteration, versioning, and
• Develop policy for emerging risks, informed by incident trends, regulatory developments, and
• Define enforcement standards and decision frameworks that operations teams can apply consistently
• Help shape and, over time, own our appeals framework as it takes form, using appeal outcomes as a
• Ensure policies are internally consistent, aligned with Terms of Service, and regularly reviewed
• Maintain a clear policy change log and governance process, documenting what changed, why, and how

🎯 Requirements

• 8+ years of experience in Trust & Safety, Risk, Integrity, Fraud, or Platform Governance
• A track record of risk or trend analysis that changed product, policy, or operational decisions
• Comfort working directly with data to find trends and build reporting (SQL or similar strongly
• Experience owning or evolving T&S policies, enforcement standards, appeals, or QA/audit
• Experience with fraud, abuse, or platform misuse
• Excellent written and verbal communication, including the ability to turn complex analysis into

🎁 Benefits

• Competitive cash compensation and equity
• Comprehensive health benefits
• Flexible time off, plus 12 paid holidays per year
• 21 credits per year to stay in Kindred homes
• $4,000 annual travel stipend to help offset travel-related costs
• Remote-first and remote-flexible work environment, with opportunities to work from anywhere and